The Amazing Disappearing Customers!

Today, whilst buying mags from Ben, the co-ordinator at Waterloo, I asked to have a look at the latest list of sales figures, listed by vendor number. The list was from the week before last and as Ben looked at it he said “Your figures are wrong on here, surely?” I told him that, no, unfortunately, the figures were quite correct – my sales dropped by a quarter to a third after New Year when three of the Kent platforms closed and those trains could no longer stop at London Bridge. Since then my sales have dropped to half of pre-Christmas levels leaving me in rather a woeful state. In the last three months I have been in debt more than out and the whole situation is beginning to feel quite hopeless. The recent losses in sales are due to people avoiding the rail chaos that is London Bridge and instead they are travelling to Charing Cross, Blackfriars (which apparently is quite a civilised choice), Victoria and Cannon Street. I have no idea how this will all end but it’s not looking hopeful for me – getting new people to buy when they have been walking past and ignoring you for months is very difficult. Most regular customers are the sort of generous people who would buy the magazine automatically, without thinking, usually from a vendor who is a regular fixture on their route to work. If they changed jobs or offices, then they would automatically scout around for a convenient vendor and then transfer their allegiance to them, usually with no thought at all – they are just naturally kind and generous. Unfortunately, most of the 46,000 people who pass me in the morning are not naturally kind and generous – in fact a large number of them can be rude, arrogant and thoughtless. So my task is now much, much harder than it has ever been before – and with no guarantee of any success. Keep watching to see how I fare – Sharon

The Whiteboard Returns!! (About Time Too!)

Last week I finally saved enough dosh to pay for my liability insurance so that if my whiteboard becomes a negligent public menace, you know, knocking people over just for the hell of it, they can be reassured that they will be amply compensated! Up to a million smackers in fact, but don’t let those serial insurance-for-injuries claiming types know or before you can say “whiplash” they will be suffering from it! Anyone who trips or falls within 20 feet of my board or even rucksack will be investigated long and hard for pretence of pain symptoms. I am really glad to have it back as during the three weeks that I was without it my sales were pretty awful. Now this might be due to people over-spending in the Easter hols but you never know in my job. Anyway, the board is back and I am really looking forward to getting some great messages down this week. Many thanks as usual to all my regulars who helped me with the insurance financially and also those who helped me with my feelings of helplessness and anger and my being miserable over the whole issue of whiteboard safety. See you on the bridge soon – Sharon